Shipping
When will my order be shipped?
Shipping times vary based on the products in your order. Ready to ship items like enamelware, peshtemal towels, throws, scarves, and some cushions are packaged and shipped the same day. For made to order products like furniture, prints, and wallpaper, please refer to the product description for specific shipping details.
In a hurry? Give us a call, and we’ll confirm which made to order items are available for immediate shipping.
How can I get free shipping?
Orders over 800 TL qualify for free shipping.
How can I track my order?
After placing your order, you’ll receive a confirmation email. Once your order is shipped, you’ll receive another email with your tracking number. Processing times vary based on the products in your order, as mentioned above. If you don’t receive a confirmation email after placing your order, please contact us.
Which shipping company do you use?
We partner with Yurtiçi Kargo for shipping.
Do you offer same-day or courier delivery?
Within Istanbul, we offer same-day delivery for orders placed before 12:00 PM. Your order will be delivered via motor courier the same day. Please note that motor courier prices vary, so check the price calculated in your cart (excluding islands and areas the courier cannot reach). This service is available for products labeled as ‘same day shipping.’ For same-day delivery of furniture, prints, lighting, or cushions, please contact us to check in-store availability.